Home Care

Queensland

There are many reasons why people use home care. Maybe getting around your house or to your latest appointment is a bit harder than it used to be. Perhaps you require nursing care, and you want that type of assistance in the comfort of your own home. No matter the reason, our home care and community team can assist you in regaining confidence and maintaining independence at home, for longer.

The first step in getting help at home is to get an ACAT/ACAS assessment. To arrange an ACAT assessment you need to contact the customer service centre of MyAgedCare on 1800 200 422 or fill out the online form.

However, we recommend chatting with our friendly team first to make sure you’re getting the most out of your application and not losing out on any funding you’re entitled to.

St Vincent’s offers tailored services to make sure that everyone who needs extra assistance is covered.

• Personal care
• Nursing care
• Domestic assistance
• Home maintenance
• Transport assistance
• Social support (virtual and in-person)
• Exercise and rehabilitation
• Post hospital support
• Meal preparation

Learn more about home care services here

The Commonwealth Home Support Program (CHSP) is for people who need a little bit of help every week or fortnight with everyday tasks or activities. It is also available for short term care with an immediate need.

Home Care Packages (HSP) are for people who need more regular help or higher levels of support. There are four levels of care - Level 1 (basic care) to Level 4 (more complex care). For each level of care there is a corresponding budget allocation.

Learn more about the cost of home care

The costs of home care will depend on the amount and level of support required and what kind of government support you can secure. Access to government funding will depend on your income and assets which are looked at by your Aged Care Assessment Team/Service (ACAT/S).

To best prep for your ACAT/S and make sure you’re not missing out on any funding you might be entitled to, chat with our friendly team.

Both the CHSP and HCP have different payment systems. With a HCP, each level aligns to a set amount of funding each year. Depending on your financial circumstances, you may be expected to contribute to the cost of your care. With the CHSP, you will receive a government subsidy for the services you receive however will be asked to contribute to the cost of your home care.

Learn more about the cost of home care

The idea of having a stranger in your home can be quite confronting. It can also be a bit of an adjustment to incorporate someone new into your routine.

St Vincent’s home care workers are:

• Willing to do things the way you like them
• Skilled in providing the services you need
• The right match for you
• Accessible when you need them

When a home care worker visits, they are there to support you and how you live your life. Because at the end of the day, it’s your choice who provides support for you. 

Learn more about staff and qualifications for home care