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Support at home & Home Care Package services

In-Home Personal Care

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a st vincent's care home worker laughing with a client in a kitchen

Learn more about Personal Care at Home with St Vincent's Care

Who Provides Personal Care | About St Vincent's Staff

☏ CALL 1800 778 767

What is in-Home Personal Care?

In-home personal care refers to non-nursing assistance provided to home care clients for their daily living needs such as personal hygiene and grooming, medication prompts, skin integrity and continence support. 


Through the support of nursing staff & support workers, personal care can be used to help clients stay in their homes for longer. 

☏ CALL US ABOUT PERSONAL CARE
older lady chatting with younger woman at table

7 examples of in-home personal care services

Hair washing & styling

Bathing & showering

Brushing teeth & cleaning dentures

Continence care & toilet assistance

Help with getting around the house

Skin & body care

Medication assistance (if qualified)

Our most common personal care questions

A: There are definitely a lot of similarities between the services of personal care provided at home and in a Residential Aged Care home.

Personal care is easily the most common service for people looking for aged care services at home and is focused on ensuring you are able to remain independent . 

However, while that may be the case, receiving support through personal care is different for every person varying from low-care needs to high-care needs and everything in between. 

Important: Just because you might need some help with the shopping, doesn’t mean you need Residential Aged Care! Whether you need a little help tidying at home, or regular nursing care & support, personal care services can be tailored to you. 

A: How much personal care you need (and how often you get it) is up to a couple of different factors: 

  1. What types of personal care you’ll need (identified through an ACAT assessment) 

  1. How you’ll fund the care 

Both of these factors will impact on how often you will need and/or afford personal care.  

While some people fund personal care out of pocket, you may find you’re eligible for government funding with a Home Care Package or Commonwealth Home Support Package to help fund your personal care hours.  

A: There's all sorts of reasons that someond might need personal care support (especially as they get older).

  • De-conditioning and endurance challenges due to general ageing or prolonged illness  

  • Assistance & rehabilitation post-surgery -- especially after surgeries that limit mobility (like hip and knee surgery) 

  • Support with managing ongoing health conditions -- diabetes, heart disease and respiratory diseases like COPD 

  • Cognitive decline -- Alzheimer's and dementia can affect daily routines or make them unsafe 

  • Need for companionship -- support workers assisting with daily tasks can help clients feel less lonely or socially isolated 

Who provides personal care at St Vincent’s? 


1. Professional in-home support workers 


For in home personal care services, home care clients are paired with support workers matched to your needs and preferences.  

 st vincent's home care worker

At St Vincent’s, our support workers receive similar training to aged care support workers and either have a Certificate III in individual support or are working towards one. 

 

6 examples of how support workers can support you in your home 

 

  • Hair washing & styling 

  • Bathing & showering 

  • Dressing for the day 

  • Brushing teeth & cleaning dentures 

  • Continence care & toilet assistance 

  • Help with getting around the house 

  • Skin & body care 

  • Medication reminders 

  • Support with shopping and attending appointments 

 

 

2. Registered & enrolled nurses 

In cases requiring specialized medical oversight, registered nurses or certified nursing assistants may also help to deliver care. 

nurse with home care client

 

At St Vincent’s, our Registered Nurses (RNs) all have a Bachelor of Nursing and are AHPRA registered. Our Enrolled Nurses (ENs) all have a Diploma of Nursing and are also registered with AHPRA. 

 

10 examples of how nurses can support you in your home 

 

  • Administering medications (oral, injectable, or intravenous) 

  • Cleaning and dressing wounds, including surgical sites or pressure sores 

  • Monitoring vital signs such as blood pressure, heart rate, and oxygen levels 

  • Managing chronic diseases like diabetes, heart disease, or COPD 

  • Administering IV therapy, injections, or infusions 

  • Performing catheter and ostomy care 

  • Assisting with tube feeding and nutritional support 

  • Managing pain relief through medications or therapies 

  • Conducting health assessments and educating patients and families 

  • Coordinating with doctors, therapists, or other healthcare professionals 


ARE THEY QUALIFIED?

Meet your Home Care Team

We can help you with everything from daily chores, managing your medication, taking you to and from appointments, providing nursing level services, to supporting your participation in wellness and leisure activities - we can help.

Home care coordinator

Coordinates your services including home care workers, contractors, nurses and more!

Home care worker

Assists you with tasks around your home and keeps you independent. They can help with your shopping, organise care that works best for you or even sit with you for a cup of tea. 

Home care nurses

Assists with clinical care such as continence care, wound and injury, safe administration of medication and personal care. 

Allied health

Helps with services at home including physiotherapy, podiatry, nutrition, occupational therapy, remedial massage and more. St Vincent’s can organise for transport to services or if available they can come to you. 

St Vincent's staff qualifications & training

  • 100% of our staff engage in additional training and competencies, in particular their clinical understanding through the reach of St Vincent’s hospitals 

  • St Vincent’s have a dedicated & long standing care team, with some team members working with us for over 15 years 

  • All of our Registered Nurses are AHPRA registered and have a bachelor in nursing 

READ THE FULL ARTICLE
st vincent's home care staff member

St Vincent's home care staff requirements

✔ Trained & competent

✔ Meets legislative requirements to work

​✔ Wears ID for easy identification

​✔ Wears uniform relevant to their role

The St Vincent's Approach to Personal Care

Personal care is exactly that. Personal. So, when St Vincent’s home care workers and nurses come to your home, they abide by our strict guidelines and training for in-home care. 


Every client should be treated with dignity, respect and have their independance valued 


  • Supporting you to do things for yourself like getting dressed for the day, rather than just taking over 

  • Enabling you with services and equipment that can help you to look after your own home better 

  • Keep you worrying less about injuring yourself through trips and falls through home monitoring and care assessment 

  • Offering same sex personal carers (if requested) especially for things like showering 

  • Understanding any cultural impact of home care services, firstly through an assessment and then through any future visits 

☏ CALL US ABOUT PERSONAL CARE

Because outstanding care is the St Vincent’s way

A heritage of care

Over 160 years of developing our caring expertise across hospitals, aged care and in-home care

Familiar faces

Consistent staff that get to know you over a period of days, weeks, months and years (and help you more because of it) 

People first, not profit

A not-for-profit mission aimed at getting the best outcome for your health and lifestyle (not squeezing money out of you for shareholders) 

Get in touch with our home care team

Home care enquiries phone number

☎ 1800 833 906



Home care enquiries contact form